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ALISON TSENG

UX Designer based in the SF Bay Area

Work

A scalable editor component designed to ensure consistency, accessibility, and smooth interaction across products

Design System - Rich Text Editor (Password Required)

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Design focus

Office Desk

AP Invoice (Password Required)

An invoicing tool that helps accounts payable clerks enter data more efficiently and accurately

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Design focus

Research focus

Image by Lukas Blazek

Research focus

Agent Workspace Experience

Identify the end-to-end workflow of how agents work on each channel (phone, chat, portal) within high-tech, finance, and entertainment industries and discover gaps & opportunities, and understand user pain points, needs, goals and sentiment

Voice Jump

A voice-enabled assistant that allows sales reps to interact with Oracle Sales Cloud hands-free from their mobile devices

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Research focus

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